Frequently Asked Questions

Popular Questions

• Which payment methods are available?

  Visa, Master Card, American Express, Discover, & Paypal

• Can we collaborate?

  Absolutely, Please reach out to us at connect@roastzilla.com

• Can I subscribe to regular coffee deliveries?

  This feature will be coming soon!

Orders & Shipping

• Do you ship internationally?

  Unfortunately, We only service US customers.

• How long will my order take to arrive?

  You can estimate around 5-7 business days to arrive.

• How can I change my order?

  If you have an issue with your order and need to change it, please contact us at orders@roastzilla.com

Exchanges & Returns

• How can I exchange or return a product?

  There are no refunds or exchanges for any item.

About The Coffee

• Is your coffee Premium Coffee?

  Yes, all our coffee are premium specialty coffee that are washed and have exceptional quality.

• Where do you source your coffee?

  We choose the very best importers to guarantee the best coffee.

Other

• Do you have a rewards program?

  At this moment we do not offer a rewards program but will be implementing exciting opportunities for repeat customers.